Rescheduling and Cancellation

Lesson Rescheduling and Cancellation

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At MyIT, we understand that both our parents and tutors are professionals who value careful planning and commitment. While we know parents make every effort to maintain their scheduled lessons, we recognize that sometimes circumstances require rescheduling.

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Our Commitment to You
We guarantee all scheduled lessons and maintain complete reliability in our service. On the extremely rare occasion when a tutor becomes unavailable, we immediately provide an alternative qualified tutor to ensure your learning continues uninterrupted.

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Change in Time Guidelines
When you need to reschedule a lesson, we appreciate as much advance notice as possible. This allows us to:
- Accommodate your rescheduling needs effectively
- Minimize disruption to your tutor's schedule
- Maintain the high level of service you expect from MyIT

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Our Partnership Approach
We strive to be as flexible as possible in supporting your needs, and we appreciate the reliability our wonderful MyIT parents consistently demonstrate. This mutual respect and understanding allows us to maintain the exceptional learning environment you deserve.

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For lesson rescheduling, please contact us through WhatsApp ‪+852 92791395‬  with as much notice as circumstances allow.